Weekday On-Call Service Supervisor
This opening is closed and is no longer accepting applications
Description
The Norwood office of Home Instead is seeking a Weekday On-Call Service
Supervisor Monday starting at 5pm until Friday 9am Every other week. This individual must be available for weekend on-call supervision, answering all
calls and overseeing client schedule management to provide the highest quality service to
clients.
The Weekday On-Call Service Supervisor will work closely with the Staffing Coordinators in the
following way:
- Arrive at the Home Instead office by 3pm Monday afternoon to pick up cell phone, laptop and any related information.
- Go over weekday schedules and any trouble spots that might arise with staffing coordinators
- Notify schedulers of any changes and messages received and email all activity by 8:30am.
- Return to Home Instead office Friday morning by 10am to drop off cell phone and laptop.
During the weekday, supervisor's responsibilities will include but not be limited to:
- Answering all incoming telephone calls and responding to them as needed
- Communicate with CAREGivers and clients regarding scheduling as changes arise
- Take messages and document all calls so office staff can respond if necessary when office opens.
- Contact backup person when questions arise about clients or CAREGivers that require input from regular office staff.
- Fill in on assignments that come open until a replacement CAREGiver is found.
Candidate needs to have excellent communication, organization and problem-solving skills.
CNA experience preferred. Also ideal for retired nurses looking for part-time work.
Position Information
| Title: | Weekday On-Call Service Supervisor |
|---|---|
| ID: | 1111 |
Please note that this is the job board for the franchise office located at 12 Carnegie Row, Norwood, MA 02062. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 781-352-4660.
This opening is closed and is no longer accepting applications
